Seminars

Digital Enterprise 2015 was a 2-day afternoon-only seminar series held in conjunction with UCX Asia 2015 and Digital Technology World. The main theme of the series is Unified Communications and associated technologies.

The seminars aimed to inform professionals and amateurs alike about the latest technical innovations in the industry and how it affects business processes.

The seminar series was organised by Global-link MP and co-organised by Elisha Telecom.

 

MIKE TORRES

(COO of Elisha Telecom, Asia Pacific)

Remote working and the Virtual Office: How Unified Communications and VoIP can make businesses more agile

OUTLINE

1. Remote working landscape worldwide and in the Philippines

• Remote Working and Telecommuting
• Online Freelancing
• Statistics of Remote Working Landscape
• Disadvantages of Remote Working

2. Office Virtualization through Unified Communications
3. Hosted Unified Communications
4. Case Study/Examples
5. Future trends

 


AVEEK ROY

(Regional Director for Asia Pacific Region, Sangoma Technologies)

Unified Communications in the Philippines: Is the Philippines ready to embrace Unified Communications?

OUTLINE

1. Unified Communications defined

• Backbone of Unified Communications
• Unified Communications – Cost

2. Philippines Telecom Landscape

• Philippines Telecom Scenario
• Major Challenges to Adoption of UC

3. Unified Communications – The Needs

• Affordability
• Open Source – Driving Popularity
• Common Open Source UC platforms
• Telecom Applications Development
• Connecting Traditional to Modern Networks

- Ease of Connecting existing infrastructure
- Mobile to Mobile – PBX integration
- Connecting Legacy PBX to IP

• Interoperability and Security

- Connecting over public internet
- Multi-site consolidation
- Hosted Solutions

4. Unified Communications – A Real Solution

 

 


JAIME TUMALA III

(VoIP Consultant / Specialist of AS1 Techventures)

Communications Evolution: Unified Communication and Collaboration

OUTLINE

1. Communications Evolution
2. Unified Communication and Collaboration

• Unified Communication
• Enterprise Collaboration
• Components of UC
• Benefits of UC

3. AS1 Techventures and Elisha Telecom

 

 


BLAIR DUNCAN

(CTO of eDataServices, CEO of Imaginet International Inc.)

How Safe is your IT infrastructure: Business continuity and disaster recovery planning

OUTLINE

1. The Threat Horizon

• Overview
• Types of Threats

- Virus
- Malware
- Social Engineering
- Sniffing
- Hacks
- DDoS

2. Understanding Blended Threats
3. How can SIP or VOIP be a risk?

• UC as a risk

4. Are you really at risk?

• How do I protect myself?

5. Simple rules to protect your business

 

 


ALPIE REYES for FRED CHUA

(Alpie Reyes is the Head of IT, Magellan Solutions)

BPOs in the Philippines: How BPOs thrive with the help of Unified Communications

OUTLINE

1. Overview of technology in the Contact Centre industry

• Data Driven Organisation
• Solutions in Use

2. Legacy systems still in use

• Decentralized Systems
• Manual Reporting Tools

3. Challenges experienced by SME BPO Companies
4. Advantage of using Unified Communication systems

• Maximization of limited agent resources
• Integrated Data Analysis
• Opportunity to provide more BPO services to clients
• Unified Communications Medium

5. The opportunity for solution providers in the Philippine SMB BPO Industry

• Non-traditional commercial arrangements
• Clear focus on case studies that provide clear value
• Provide a truly End-to-End Contact Center Platform

 

 


CYRIL ROCKE

(President and CEO of DataOne Asia)

The Cloud and the Impact on Unified Communications: From datacentre virtualization to Hosted PBX services

OUTLINE

1. Sip trunking domestic
2. International trunking
3. Web Talk
4. Hosted PBX and call center solutions
5. Hosted or customized crm
6. Case studies

 


ASHDHIR KINRA

(CEO of Cohesive Technologies Pvt Ltd)

The changing face of the Contact Centre: Managing the Customer Journey through technical innovation

OUTLINE

1. Enabling the VoIP Technology on Open Platform
2. Future Trend in Surveillance

• Converged Surveillance Solutions

3. Taking Paging on IP with Automation and Scheduler
4. Future of Video Conferencing: Desk Top or Board Room with Social Media Extensions
5. Converged Solutions on Residential Segment
6. Unified Converged Solution

 

 


BAR CHIU

(ICT Director at St. Paul University Philippines)

Leveraging 21st Century Education through Unified Communications

OUTLINE

1. Antecedents

• Limitation of Antecedents
• Goal
• Challenges

2. Unification Process

• Design and Development
• Addressing Major Concern

3. Progressive Phases for VoIP

• Planning and Specifications
• Establishing partnership with Elisha Telecom

4. Benefits of Unified Communications in the Education Sector